Terms of service

Last Updated: 03/28/2025

1. Services Overview

1.1 Product Management Engagements

Strategic product management services available via flexible engagement models.
Deliverables include roadmaps, feature strategy, GTM planning, and product audits.
One active strategic focus or sprint at a time.
Weekly or milestone-based check-ins.
Typical turnaround: 5–10 business days per milestone (depending on complexity).

1.2 Project-Based Services

One-time scoped engagements (e.g., MVP planning, discovery sprint, product audit).
Scope, deliverables, and timelines defined upfront.
Revision cycles defined based on engagement type.

2. Engagement Terms

2.1 Subscription or Retainer Terms

Month-to-month or fixed-term contracts available.
30-day notice required for cancellation.
Pausing available with 14-day notice.
Unused hours expire monthly unless otherwise agreed.

2.2 Project-Based Terms

50% deposit required to begin.
Final payment due upon delivery of all agreed deliverables.
Timeline begins upon receiving project kickoff documents and deposit.
Urgent requests may incur rush fees.

3. Scope of Work

3.1 Included Services

Product strategy & roadmapping
Feature discovery and prioritization
User research coordination & synthesis
Go-to-market planning
Product analytics setup & metric frameworks
Cross-functional alignment support
Documentation (PRDs, user stories, customer journeys)

3.2 Excluded Services

Software development/coding
Graphic or visual design
Legal or compliance consulting
Paid media or performance marketing
Full-time team management

4. Client Responsibilities

4.1 Required Materials

Product goals or business context
Access to relevant stakeholders and data
Timely feedback and decisions

4.2 Communication

A single point of contact preferred
Response expected within 2–3 business days
Regular syncs or reviews scheduled as needed

5. Intellectual Property

5.1 Rights and Ownership

Client receives ownership of final approved deliverables after full payment.
Consultant retains rights to case study content for portfolio use (unless NDA).
Client responsible for legal IP/trademark review.

5.2 Documentation & Tools

Deliverables provided in agreed format (Notion, Slides, Docs, etc.)
Source templates or frameworks shared upon request unless proprietary

6. Revisions and Amendments

6.1 Subscription Engagements

Unlimited strategy revisions within scope
New requests treated as next-in-queue
Major scope changes require new agreement

6.2 Project Engagements

Up to 2 rounds of revisions unless otherwise stated
Additional changes billed hourly

7. Termination

7.1 Subscription Termination

30-day written notice required
Pro-rated refund for unused portion (if applicable)
Active milestones completed or transitioned

7.2 Project Termination

25% kill fee if cancelled mid-project
All completed work delivered upon settlement
Deposits non-refundable after work begins

8. Payment Terms

8.1 Subscription Payments

Monthly billing with auto-renewal
Payment due at start of billing cycle
Late payments pause service

8.2 Project Payments

50% upfront, 50% before final delivery
Late fees apply after 5 business days
Payment plans available upon agreement

9. Confidentiality

All business materials and discussions kept confidential
No public disclosure without client consent
NDA available on request

10. Limitation of Liability

Liability limited to fees paid for services
No liability for third-party tools or dependencies
Not responsible for direct business outcomes
Force majeure events excluded

11. Dispute Resolution

Initial resolution through mutual discussion
Mediation before legal action
Governing jurisdiction: [Your Location / Region]
Legal fees borne by responsible party

12. Modifications

Terms may be revised with 30-day notice
Clients notified by email or contract addendum
Continued use implies acceptance
Custom terms available by written agreement

Contact:
Vinoth Kumar R / vinothraveendran.pm@gmail.com
By engaging in services, you agree to these terms and conditions.